Under the Distance Selling Regulations EU Customers have seven working days (beginning the day after receipt) to cancel your purchase.
In this case, we’ll provide a full refund, but we ask you to return the items to us at your cost. Once we have received them safely and in good condition, we will then refund you via the payment option you originally used to complete the purchase.
Returning the Reading Glasses
We also ask that you return the reading glasses to us, in the condition you received them, complete with all the original packaging.
This is to ensure that the goods are not damaged on their return to us.
You should return them to:
RUDE EYE LTD RETURNS DEPT.
The Grooms House, Weare Street,
Ockley, Surrey RH55NW.